Solving Unstructured Data: NLP and Language Models as Part of the Enterprise AI Strategy Learn how to write AI prompts to support NLU and get best results from AI generative tools. Natural language processing (NLP) is an artificial intelligence (AI) technique that helps a computer understand and interpret naturally evolved languages (no, Klingon doesn’t count) […]
AI in Hospitality: Enhancing Guest Experiences and Operational Efficiency The plan following the acquisition is to integrate Easyway’s work into the services that Duve provides to hotels. The startup last March described how it was experimenting with generative AI to help hotels with back-office tasks. The top interest at the time was for ai hotel […]
14 customer experience conferences to attend in 2024 Customer support—be it one person at a small company or teams of people at multiple locations throughout the world representing a larger brand—is where “judgment day” occurs. Then, one day, something goes wrong and the customer is forced to contact the company for support. If handled well, […]
ChatGPT vs Copilot: Which AI chatbot is better for you? I created a ChatGPT Plus vs. Copilot Pro battle by feeding both programs the same prompts. Both use GPT-4 and DALL-E, yet Copilot just made GPT-4 Turbo available even to non-paying customers. The wildly different ChatGPT App user interfaces, integrations, and policies create noticeable gaps […]
What is Clustering in Machine Learning and How Does it Work? Kernel methods are a class of algorithms for pattern analysis, and the most common one is the kernel SVM. Necessarily, if you make the model more complex and add more variables, you’ll lose bias but gain variance. To get the optimally-reduced amount of error, […]
Best virtual desktop service of 2024 Join SSON today and interact with a vibrant network of thought-leading professionals, keeping up to date with the industry by accessing our wealth of articles, videos, live conferences and more. Workplace rationalization is very high on every organization’s agenda, as they reduce real-estate space, and savings from this are […]
Chatbots as a CRO Tool: How Conversational AI Helps Convert More Leads Demand generation challenges have evolved over the years due to several factors, including changing consumer behavior, increasing digital noise and shifting market dynamics. An accurate sizing solution that can automatically address individual customer sizing on a per-garment basis gives online shoppers the confidence […]